Back
You should receive your digital gift card within a few minutes of purchase, though in rare cases it may take up to 24 hours. The gift card will be delivered to the email address provided at checkout, alongside your order confirmation. From there, you’re free to forward it to the intended recipient at your convenience. If you haven’t received your gift card within 24 hours, please get in touch with us at support@marame.com and we’ll be happy to assist.
Please note: Marame digital gift cards are redeemable exclusively at marame.com and are not eligible for resale, refund, or exchange, except where required by law.
Marame Digital Gift Cards can be redeemed exclusively at www.marame.com. They are valid for the purchase of any product available online and are applied at checkout using the unique code provided at the time of purchase. Gift cards are valid for 12 months from the date of purchase. Any remaining balance after this period will be forfeited and the card will become void. Gift cards are non-refundable and cannot be exchanged for cash or credit. No change or credit will be given for any unused balance unless required by law. If your order total exceeds the gift card amount, the remaining balance must be paid using another accepted payment method. If your order total is less than the value of the gift card, the remaining balance will remain available on the card until expiry. Gift cards cannot be purchased using promotional discount codes and cannot be used to purchase other gift cards. Please treat your gift card code as cash. Marame is not responsible for lost, stolen, or unauthorised use of gift cards. If you return an item purchased with a gift card, the refunded amount will be credited back to the original gift card balance. If a partial return was paid with both a gift card and another payment method, the refund will first be applied to the gift card. Gift cards must not be resold or used for unauthorised commercial purposes. Any suspected fraudulent activity may result in cancellation of the gift card without refund. By purchasing a gift card, you are agreeing to the above terms & conditions. For any gift card-related queries, please contact help@marame.com
UK Delivery
Orders must be placed by 3pm (Monday–Friday, excluding Bank Holidays) to qualify for Next Day Delivery. Orders placed after 3pm or on weekends/bank holidays are processed the next working day.
Returns & Exchanges
International Delivery
DAP (Delivered At Place): Duties and taxes are payable by the customer upon arrival. Our delivery partner will contact you to arrange payment before releasing the goods.
DDP (Delivered Duty Paid): Duties and taxes are included in the shipping price at checkout. No further payment is required on delivery.