We may collect and process the following types of data:

• Full name

• Date of birth

• Mobile Number

• Email address

• Marketing preferences (your opt-in/opt-out status)

• Confirmation that you accept our Terms & Conditions

• Shipping and billing address

• Contact phone number

• Order details and transaction data (securely processed by third-party payment providers)

• Age

• Height

• Body shape

• Skin tone and hair colour

• Gender

• Clothing size across other brands

• Fit and style preferences

This data is used solely to provide personalised sizing and product recommendations. It is not used for profiling, marketing (unless consented), or sold to third parties.

• IP address

• Browser type and device information

• Operating system

• Referral source (how you found our website)

We only share your data with trusted third-party providers who help us operate our business. These may include:

• Payment providers (e.g. Shopify Payments, Klarna, PayPal)

• Delivery partners (e.g. DPD)

• Website hosting and IT service providers

• Email and communication tools

• Marketing and analytics platforms (e.g. Google Analytics, Meta Ads)

All third parties are required to:

• Act only under our instruction

• Keep your data secure

• Comply with applicable data protection laws

We may also disclose your data if required to do so by law, to comply with a legal obligation, or to protect our legal rights.

Our website uses cookies and similar technologies to:

• Enable essential site features (e.g. your shopping bag or login session)

• Improve site functionality and performance

• Provide relevant product recommendations

• Analyse how users interact with the site

• Deliver personalised advertising (if consented)

Types of cookies we use:

• Essential cookies: Required for site operation (e.g. login, basket)

• Performance cookies: Collect anonymised data on how visitors use the site

• Functionality cookies: Remember your preferences (e.g. location, size filters)

• Marketing cookies: Track browsing activity to offer tailored ads (only if consent is given)

You can control or disable cookies at any time through your browser settings. However, doing so may affect your experience on our site. By continuing to use marame.com, you consent to our use of cookies as described.

If you have any questions about this policy or how your personal data is handled, please get in touch with our Customer Care team:

• Email: help@marame.com

• Postal Address: 3 Willows, Mill Farm Courtyard, Beachampton, MK19 6DS

We use the information collected for the following purposes:

• To create and manage your customer account

• To process and fulfil your orders

• To communicate order updates or customer service messages

• To send marketing emails (if consented)

• To improve website performance and personalise your experience

• To prevent fraud, ensure security, and comply with legal obligations

We only use your data where we have a lawful basis to do so, such as:

• Consent (e.g. marketing)

• Contractual necessity (e.g. fulfilling your order)

• Legal compliance

• Legitimate interest (e.g. fraud prevention or business analysis)

• Product news and updates

• Exclusive offers and promotions

• New collection announcements

• Clicking “unsubscribe” at the bottom of any marketing email

• Contacting us at help@marame.com

We will never sell or share your personal information for third-party marketing.

• All data is stored securely and protected using encryption and access controls

• Only authorised personnel can access your information

• Payment data is processed securely through PCI-compliant platforms

• We do not store your full payment card details

• We retain your personal data only as long as necessary to fulfil the purpose for which it was collected, or to comply with legal requirements

You have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your data (where legally permitted)

• Withdraw consent for marketing at any time

• Object to or restrict processing in certain situations

• Request a copy of your data in a portable format

To exercise any of these rights, please email us at help@marame.com. We will respond within one month as required by law.

If you access our website from outside the UK, please note that your data may be transferred to and processed in the UK, where data protection laws may differ from those in your country. By using our services, you consent to this transfer.

We may occasionally update this Cookies & Privacy Policy to reflect changes in law, our operations, or our service providers. Any updates will be published on this page. If changes are significant, we will notify you directly via email or a notice on our site. Last updated: 25th March 2025