PRIVACY & COOKIES

When you create an account with us, we may collect personal information such as your full name, date of birth, mobile number, email address, your marketing preferences, and confirmation that you have accepted our Terms and Conditions.

When you place an order, we collect the information required to fulfil and deliver your purchase. This includes your shipping and billing address, a contact phone number, and order and transaction details. All payment information is securely processed by trusted third-party payment providers and is not stored by Marame.

Our website uses cookies and similar technologies to enable essential site functionality, improve performance, provide relevant product recommendations, analyse how visitors use our site, and, where consent has been given, deliver personalised advertising.

We use the following types of cookies:

Essential cookies

These are required for the operation of our website and enable core features such as secure login and shopping bag functionality.

Performance cookies

These help us understand how visitors interact with our website by collecting anonymised information. This allows us to monitor and improve site performance.

Functionality cookies

These remember your preferences, such as location or selected filters, to provide a more tailored browsing experience.

Marketing cookies

These are used to track browsing activity and deliver relevant advertising. Marketing cookies are only used where you have provided consent.

You can manage or withdraw your cookie preferences at any time through your browser settings or via our cookie management tool. Please note that disabling certain cookies may impact your experience on our website.

We use your personal information to create and manage your customer account, process and fulfil your orders, and communicate with you about purchases, deliveries, or customer service matters.

Where you have chosen to hear from us, we may also use your information to send marketing communications. You can withdraw your consent at any time by using the unsubscribe link in our emails or by contacting us directly.

Your information also helps us to improve the performance and functionality of our website, personalise your experience, prevent fraud, maintain security, and meet our legal and regulatory obligations.

We only use your personal data where we have a lawful basis to do so. This may include your consent, the performance of a contract with you, compliance with legal obligations, or our legitimate interests, such as protecting our business, preventing fraud, and understanding how our services are used.

If you have opted in to receive marketing communications from us, we may occasionally contact you with product news and updates, exclusive offers or promotions, and announcements about new collections.

You can opt out of marketing communications at any time by clicking the unsubscribe link at the bottom of any marketing email or by contacting us at help@marame.com.

We will never sell or share your personal information for third-party marketing purposes.

We take the security of your personal information seriously. All data is stored securely and protected using appropriate technical and organisational measures, including encryption and access controls. Access to personal data is restricted to authorised personnel only.

Payment information is processed securely through PCI-compliant third-party payment providers. Marame does not store your full payment card details.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or where required to meet legal, regulatory, or accounting obligations.

You have certain rights in relation to the personal data we hold about you. These include the right to request access to your personal information, to ask for corrections where your data is inaccurate or incomplete, and, in some circumstances, to request the deletion of your data.

You also have the right to withdraw your consent to marketing communications at any time, to object to or request restrictions on how your data is processed in specific situations, and to request a copy of your personal data in a portable format.

To exercise any of these rights, please contact us at help@marame.com. We may need to verify your identity before responding to your request.

If you access our website from outside the United Kingdom, your personal data may be transferred to, stored in, and processed in the UK or other countries where our service providers are located. Data protection laws in these countries may differ from those in your country of residence.

Where such transfers take place, we ensure appropriate safeguards are in place to protect your personal data in accordance with applicable data protection laws.

We may update this Cookies and Privacy Policy from time to time to reflect changes in the law, our business practices, or our service providers. Any updates will be published on this page.

Where changes are significant, we will take reasonable steps to notify you, such as by email or through a notice on our website.